SellerKit is built for TikTok Shop sellers who trust us with sensitive business data.
This document explains — in plain language — what we collect, how we use it, and the rights you retain at all times.
Introduction
SellerKit ("we", "us", or "our") is a third-party application that integrates with the TikTok Shop Open Platform to help sellers manage their stores.
By using SellerKit, you agree to the practices described in this Privacy Policy.
We are committed to protecting the privacy and security of seller data. This policy applies to all users who connect their TikTok Shop accounts to our service.
Information We Collect
Information from TikTok Shop API
When you authorize SellerKit, we access the following data through the TikTok Shop Open Platform:
Shop information — shop name, region, category, and basic profile data
Product data — product listings, SKUs, inventory, pricing, and descriptions
Order data — order details, shipping addresses, status, and transaction history
Financial data — settlement reports, transaction summaries, and payout information
Chat data — buyer-seller conversations for customer service management
Authentication tokens — access and refresh tokens required to maintain the API connection
Billing information if you subscribe to a paid plan
Support requests and feedback you send to our team
Automatically Collected Information
Device and browser information
IP address and approximate location
Usage analytics (pages visited, features used, timestamps)
How We Use Your Information
We use the data we collect strictly for the following purposes:
To provide the SellerKit dashboard and management features you signed up for
To sync your TikTok Shop data with our service in real time
To generate reports, analytics, and insights for your store
To send service notifications, security alerts, and product updates
To respond to support requests and improve our service
To comply with legal obligations and prevent fraud or abuse
We do not sell your data. We do not use your TikTok Shop data for advertising, training AI models, or any purpose unrelated to providing our service to you.
Data Sharing & Disclosure
We only share data in these limited circumstances:
Service providers — cloud hosting, payment processing, and analytics vendors who help us operate SellerKit under strict confidentiality agreements
Legal requirements — when required by law, court order, or to protect rights and safety
Business transfers — in the event of a merger or acquisition, with notice provided to users
With your consent — when you explicitly authorize sharing with a third party
Data Security
We implement industry-standard security measures to protect your information:
Encryption in transit (TLS 1.3) and at rest (AES-256)
Access tokens stored in encrypted vaults, isolated per user
Role-based access controls within our team
Regular security audits and vulnerability testing
Incident response procedures for any potential breach
Data Retention
We retain your data only for as long as your SellerKit account is active or as needed to provide the service.
When you disconnect your TikTok Shop or delete your account, we remove your data within 30 days,
except where retention is required by law (e.g., financial records for tax purposes).
Your Rights
You have the right to:
Access — request a copy of the data we hold about you
Correction — ask us to fix inaccurate information
Deletion — request removal of your data at any time
Portability — export your data in a machine-readable format
Revocation — disconnect SellerKit from your TikTok Shop at any time through the TikTok Seller Center
Objection — opt out of specific data processing activities
To exercise any of these rights, contact us using the details below.
International Data Transfers
SellerKit operates globally. Your data may be processed in countries outside your region, including the United States and Singapore.
We ensure appropriate safeguards are in place for any international transfer, in compliance with applicable data protection laws.
Children's Privacy
SellerKit is designed for business use by TikTok Shop sellers, who must be at least 18 years old.
We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page
and notify users of significant changes via email or in-app notification.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us: